For hygiene and safety reasons we do not accept returns on our cosmetic products. It is possible to proceed with a return only on clothing products.

We always recommend inspecting the order upon receipt and contacting us immediately if the item is damaged or if you receive the wrong item, in so that we can better evaluate the problem and satisfy your request.

You can always contact us for any return question on info@adedecosmetics.com.

We do our best to guarantee fast shipping times!

All orders are carefully processed following all health and safety regulations and procedures.

We care about your beauty, but above all to your health and well-being.

A notification will be sent via email with the waybill code to track your package once your order has been shipped.

E It is possible to book unavailable items, you will receive notice of restocking, on average the time between restocking and shipping is approximately 3/15 days.

From the time the order is shipped, the delivery times in Italy are 2/7 days while for international shipments 5/15 working days.

For more information on your order contact us: info@adedecosmetics.com 

Adede Cosmetics® as “Data Controller” informs you about the methods of processing of your personal data by us in relation to navigation and registration on the site www.adedecosmetics.com, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and related implementing legislation (hereinafter, jointly, the "Regulation").The personal data concerning you are those: (a) provided by you directly during registration and creation of an account through the site www.adedecosmetics.com; (b) provided by you directly when purchasing products on the site or on the the app without creating an Adede Cosmetics® account; (c) collected while browsing the site (including IP addresses, the type of browser used, the operating system, information on the pages you visit within the site, access time, time spent on a single page, internal path analysis and other parameters relating to the operating system and the user's IT environment).

Your personal data may be processed for the following purposes: a) registration on the site www.adedecosmetics.com and use of the related services; b) provision of the online purchasing service, related provision and execution of the service; c) management of product purchase orders, including responding to any requests for information and/or assistance regarding such orders; d) statistical purposes on anonymized data; e) profiling purposes (in case of express acceptance of this processing); f) sending commercial or promotional communications from us, also relating to products or services other than those you have already purchased from us (in case of express acceptance of this processing);

The legal basis of the processing of personal data is the execution of a contract for the purposes referred to in letters a), b) and c), and your consent for the purposes referred to in letters e), and f).

Your consent is not necessary for the processing of data in anonymous form for the purposes indicated in letter d).

The provision of personal data is optional.However, any refusal to provide data for the purposes referred to in point 2 letter. a), b) and c), will make it impossible to register on the site and/or app, to use the related services offered by Adede Cosmetics as well as to make online purchases. Any refusal to provide data for the purposes referred to in point 2 letter. e) and f) will not entail any consequences, except for the impossibility of being informed about any marketing and promotional-advertising initiatives on our part, as well as receiving commercial communications of interest to you.In relation to the purposes referred to in point 2 above, the processing of data by us will take place using IT and telematic tools with logic strictly related to the purposes themselves and, in any case, in such a way as to guarantee their security and always in full compliance with the legislation in force regarding the protection of personal data.Your personal data will be stored on the servers available to Adede Cosmetics® and will not be communicated to other third parties or otherwise disclosed.

You can revoke, at any time, the consent given for the processing of your personal data for the purposes referred to in point 2 letter. e) and f), without prejudice to the lawfulness of the processing based on consent before the revocation.

You can revoke your consent by canceling your registration on the site, or by sending a communication to the email address info@adedecosmetics.com.

The Data Controller of your personal data is Adede Cosmetics® by Victoria Adede Mensah, with registered office in Como and P.VAT. 11972110966. The Data Controller can be contacted for requests or reports at the following addresses:info@adedecosmetics.com.

Adede Cosmetics® uses technical and profiling cookies in order to collect and access the information stored on your device. For more information, please visit the extended information on the use of cookies available here.

The undersigned declares to have read and understood what is reported in the Information and acknowledges that his/her data will be processed for the purposes referred to in point 2 letters a), b), c) and d ) of the Information, or for registration on the www.adedecosmetics.com site, the use of the related online purchasing services, the management of product purchase orders and statistical purposes on anonymized data; and furthermore consents to the processing of their personal data for the purposes referred to in point 1, letter. e) of the Information, i.e. profiling purposes, such as for example the analysis of my preferences operated with automated means for the improvement of the commercial offer; consents to the processing of his/her personal data for the purposes referred to in point 2 letter. f) of the Information, i.e. the purpose of sending newsletters and commercial or promotional communications by Adede Cosmetics®.

I consent to the processing of my personal data for the purposes referred to in point 1, letter. g) of the Information, i.e. the purpose of sending commercial and promotional communications by Adede Cosmetics®.